Technological Developments in the Package Delivery Industry

Running head: TECHNOLOGICAL DEVELOPMENTS IN THE PACKAGE auction pitch INDUSTRY technological Developments in the Package Delivery Industry University of Phoenix MBA 501 December 5, 2005 Technological Developments Moving eight miles a minute for most of the cadence, while these are lyrics to a song by tag Seger, these words could describe a boxs experience creation shipped by one of todays leading package tar companies. How these companies have used applied science to improve their services and how they may expand the use of technology to increase productivity and abridge costs is the focus of this paper. Package Delivery Industry stovepipe Practices Learning Team A identify two package delivery companies to be studied for current beat out practices regarding technological leveraging. These were United Parcel Service and FedEx, two companies that place hefty emphasis on innovation and investment in uphill technology. For each company, two current best practices have been identified and researched and several overall opportunities discovered that could leverage technological advancements to wellbeing the companies.

United Parcel Service Founded in 1907 as a simple messenger company, United Parcel Service (UPS) has crowing into a $36 billion corporation focused on global sales (UPS, 2005). A key to UPS success is the technology in which they have invested more than $1 billion per class in website and e-commerce improvements thereby creating a more efficient serving delivery system (Hayter, 2002). As with many other companies, rapid advancements in technology are creating constant need for chance assessment (Rayport & Jaworski, 2004), and UPS has certainly made the most of these developments. One UPS best practice is the development of an on-line customer service midsection website which acts as a marketspace or the digital equivalent to the personal marketplace (Rayport & Jaworski, 2004). By accessing the UPS website, a customer can decimate his package shipping... If you want to get a full essay, recite it on our website: Ordercustompaper.com

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