Unit 301
Workbook
This workbook charges to gage you to acquire knowledge and fancying of the knowledge evidence for 301, and to pass you towards gathering evidence to demonstrate your competence in this unit.
either knowledge evidence should be related to the expectations and requirements to your job role.
Aim
The aim of this workbook is to support you to acquire knowledge and understanding of effective communication.
Objectives
On completion of the workbook you will be able-bodied to:
1.Understand why effective communication is important in the work setting.
2.Be able to meet the communication and language needs, wishes and preferences of individuals
3.Be able to overcome barriers to communication
4.Be able to apply principles and lend oneselfs relating to confidentiality
Effective conference
Communication is the activity of conveying meaningful information.
Communication requires a sender, a message, and an intended recipient, although the receiver need not be preface or aw are of the senders intent to communicate at the era of communication; thus communication can occur crossways vast distances in time and space. Communication requires that the communicating parties packet an area of communicative commonality. The communication process is complete in one case the receiver has understood the sender.
Communication is not just speech, or using language we use touch, facial expressions and body movements when we are communicating with people individually or in groups, and thither are many means of written and electronics communication that are widely utilize today.
This unit will help you to understand how all of the different aspects of communication can be used in prescribe to build and develop relationships, and to improve your practice as a social care professional
Unit 301 1.1
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