Other hospitals serve in different ways. Among these alternative approaches are initiatives by hospitals to tell their services to the end user. Advertising to the end user by hospitals is intended to partially circumvent the institution's dependency upon physician referrals by causing potential patients to ask for a specific hospital. This sphere will examine the effects of the use of advertising by one hospital.
Changes in the health care system, financial responsibleness shifts, technical medical advances, and medical care rationing are among the factors that are driving health care providers of all banding toward affiliations that in turn become health care systems (Tong, 1995, p. 165). When hospitals reside in such transformations, one of the managerial innovations introduced is the use of advertising.
Family or Friends 49 (58%) 36
a. Response-driven. Including a reply device allows prospects to respond to a provider's direct communication (e.g., telephone call, result coupon). The most appropriate rejoinder is particular on the type of health care service. For highly complex and involving decisions (e.g., selecting a health care provider or physician), response devices that allow someone to request additional information or set up an appointment are recommended. By contrast, response devices for less complex and involving health care decisions (e.g., children's fitness, learning CPR, and so forth), should be decision-oriented (e.g., fill out form, call for reservation).
SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS
The research methodological analysis followed in the conduct of this study is described and explained in this chapter. The methodology is discussed in relation to research design, research hypotheses, info collection, and data analysis.
Overall hospital spending increased an average 8.8 percentage between 1960 and 1965, and increased at an average annual rate of 15 percent between 1965 and 1970 (Berman, 1988, p. 49). From 1965 to 1984, health care cost increased tenfold, and hospital and physicians' fees jumped even faster. Over the same period, the consumer damage index also rose, but at less than trey the pace of health care spending. In 1964 health care costs to the federal government totaled five atomic number 6 trillion dollars; this cost escalated to 133 billion dollars by 1975 (Berman, 1988, p. 55). In 1929 in the public eye(predicate) expenditures accounted for 13.3 percent of the total expenditures on health, in 1950 the percentage was 19.1 percent, and in 1975 the percentage had risen to 42.2 percent. Medicare cost $4.7 billion, or less than triad percent of the 1967 federal budget to cover 19 million people. In 1978 Medicare cost $22 billion, with the federal share of Medicaid cost $10 billion. In 1984 $65 billion, or more than
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